'Everything has changed': A look at K-12 education under coronavirus

SARAH GARLAND: I mean, everything has changed. It's been mostly a disaster, I think, in every aspect of our lives here as parents. I do think for some of the youngest kids it's great to be home with their parents during the day, but beyond that, to assume that much education is happening is a real stretch. Parents are really, really stressed out. And then, that doesn't even get into what really vulnerable kids are dealing with right now. And that, I think, is what we've been seeing. That there are the stressed out parents who are working from home, or who have savings and are filing for unemployment, and then there are the kids who are homeless, or were already living in poverty who've lost this lifeline to school, right?

SARAH GARLAND: Right, and they have regional centers here so the kids of healthcare workers and other essential workers are able to go into a physical place during the day while their parents are working, running the subways, delivering medical equipment, delivering groceries, that kind of thing. But even there, I was talking to a mom whose child is in one of those centers and it's really hard for those teachers there. They're overseeing 12 kids. The teachers, I mean, they were trained up in two to three days to do remote learning. And, we've been looking at what it takes to do online learning well. And it takes weeks, if not months and years, to really train teachers up in the kind of skills they need to deliver education online well.

SARAH GARLAND: Yes, I have a 4-year old and a 6-year old. For a 4-year old, the learning is play. So for pre-K and even kindergarten, really, the point is interacting with your peers, learning how to be in school, using play to learn skills. Really good teachers are working with them to help direct their play, and we're reporting right now on how parents are not good playmates. We're busy. We don't have time or patience to get on the floor for hours at a time. And they're not learning those essential skills of how to get along and share. It's especially hard for only children who don't have a sibling to share with. So, they are really missing out and it's a huge strain on parents dealing with small children who are cooped up inside most of the day.

SARAH GARLAND: One of the things that we tried to do is look at what the districts and networks of schools that were already fairly proficient in using technology and doing online education are doing. To see if there are lessons there that most districts, which are scrambling to figure this out, can learn from those places that have been doing this for a long time and doing it pretty well. And we found, for places that already have one-to-one devices, obviously it was a little bit easier for them because kids already had a Chromebook or an iPad or a laptop that they could work with at home. Teachers were already used to using educational software and apps. So it was slightly easier there. What I think is fascinating is that these districts and experts know that online learning — completely remote education — is really, mostly, a last resort. That the vast majority of technology used in education goes with a really skilled, in-person teacher and that's what's missing. So even in these places that absolutely know what they're doing, and have teachers who've been trained for years in how to use technology well and do online learning in the classroom, are still struggling because they're missing that key in-person element, which is the relationships with kids, peer-to-peer interactions, all of that stuff that a great teacher knows how to do and that you just cannot do very well online.

SARAH GARLAND: It's been sort of a larger problem where there are these "Zoom bombers" coming into Zoom rooms. So I think what happened is the officials here got nervous that that was going to happen to classrooms, where you have someone spewing profanities and racism to a classroom of second-graders, for example. So it made sense from a security standpoint. I think it's been tragic for kids who are relying on that connection with their teacher in an emotional way. So I had actually set up Zoom rooms for my kids, two classrooms, and they were just really for the kids to get on and see each other. They're completely chaotic. The kids would get on and show the Lego thing they made or the picture they had drawn to each other. But, just to see their faces light up. To see each other and talk to each other. And then we had these early childhood classrooms. So we had our teachers get on, and they would read them stories. And, of course, the chaos would immediately end and they were completely rapt watching their teacher read a story to them. They've lost that, and I think that it's just really sad for kids. And there's this added scarier element — one of the trends that we're keeping an eye on is child welfare — teachers are mandated reporters and they are one of the main ways that child abuse gets reported. They're watching their kids, they're paying attention, and it's their job to alert authorities when they think a child's being abused. And those cases are going down, partly because of the closure of school. So you have teachers who were able to keep an eye on kids, especially the most vulnerable kids, who can't do that anymore. And even that just-once-a-day connection through a video chat room, there are ways to sort of keep an eye on kids and that's gone now, too. At the same time, you had a lot of kids who weren't checking in. I mean, we've had our classroom set up, but there are kids who we still haven't seen yet. And we don't know what's going on with those kids. And I don't know that teachers have a great way of keeping track or finding kids who just aren't logging in.

SARAH GARLAND: Yeah, this has been a really interesting storyline that we're keeping an eye on — this fear that if we can't provide an equitable education to everyone, then we shouldn't provide one at all. It's primarily been focused on kids with disabilities, who do often need a lot of in-person support, whether that's occupational therapists, speech therapy or other interventions that really are best provided in person. And that is hard. It's not impossible. You can do some of these therapies online, but it's obviously much better when you do them in person. And so some districts have just said, If we can't make this fair, then we're not going to provide an education to anyone. They were worried about lawsuits, I think, is one of the reasons. This is a liability concern, that they would be sued if kids with disabilities weren't getting the services that they're promised through their IEPs (Individualized Education Programs). Again, I mean, one of the interesting points people are making is that this is pointing out some of the disparities that have been going on for a long time. That this very quick shift to remote learning really highlights how much some kids need and how hard it is to provide those when the resources are limited.

SARAH GARLAND: Yeah, it's really interesting. We're looking at and thinking about what happens next year. So right now, a lot of schools and parents and teachers are in this immediate crisis. But there's also a lot of educators and experts who are pushing folks to start thinking ahead. How are we going to deal with the fallout as soon as the summer? And next year? And one of the options that I've heard is just repeating this whole year again for students. Probably a less drastic idea would be for teachers to loop with their kids, so that kids have the same teacher next year. I mean, there's a host of logistical concerns with all of this, obviously, not least high school seniors who are already planning to go to college next fall, potentially. But we're at a point where we're in the middle of the crisis, but thinking about what's going to happen next is really important. Some of the options are summer school, extending the school year or starting the school year sooner. And then, of course, just regular interventions during the school day. And, trying to really consider how school days can be organized to help kids catch up who are left really far behind this year. Some experts are talking about how to build time in the school day next year, so that kids who fall behind in reading get intervention. Thinking about how we can make sure the curriculum that they're being served is rigorous and is helping them get up to grade level when they are certainly struggling, but also need that challenge to make sure that they can catch up.

SARAH GARLAND: That's a fascinating question. And I'll be really interested to see. I mean, there may be an element of just trauma around this experience. Meaning that we go back to school and we're just so thankful to be in person that we give up on all these technologies. Some of us are at that point right now, but I do think that teachers are getting a crash course in online education, and they may find that there are tools that make their lives easier. One of the interesting things I've been thinking about is that we have a really interesting experiment where, at least in a lot of New York City Schools, kids are getting a very universal experience. So there are a lot of teachers using the same videos. So you have kids watching a module on math, where everybody's getting the same instruction. And it would be interesting to see if that kind of use of videos and curriculum, where the teacher's job becomes more to support kids who are struggling, to help them do the work, that sort of flipped classroom model, takes on. But I just don't think we know what's going to happen. For sure, if teachers are going to continue to use these kinds of technologies, they're going to need more training. The training they've been getting has been pretty spotty. Our teachers have been so stoic and are really trying so hard, and we were just hearing this from all over. Teachers just really, really working hard to do their best. But they do need a lot more training on how to use these technologies well. I think what we may see is that some of these platforms and software that are marketing themselves very heavily to schools right now, they may get picked up. Right now a lot of them are free. But if districts like what they see or find that it's a useful way to deliver education, that's something we will want to watch. A lot of these software programs don't have a lot of research to back them up. They're fine in a pinch. I'm using some software that I know doesn't really have a lot of research to back it up in the classroom, but it sure is great to keep my kids busy while I do conference calls in the afternoon. But it will be interesting to see if some of these software programs that don't have much to back them up in terms of effectiveness, do get picked up. So I think next year will be a really interesting year to see if some of what we're doing now gets picked up, for better or for worse.

SARAH GARLAND: Thank you, and take good care.